BusinessWhat is Omnichannel Chatbot for Customer Service?Today having an Omnichannel customer service strategy that integrates all channels of your company has become a must to make […]
BusinessHow Chatbots Reduce Abandoned Shopping CartOnline stores have been growing by leaps and bounds in recent years, even the competition of online stores is fiercer […]
BusinessKata.ai x Freshworks: Turn Conversations into Conversions in a Single DashboardCustomers expect to be served on their preferred channel, whether through email, chat, or self-service. It is easy to say […]
BusinessAI Executive Breakfast: How Conversational AI Empower Business PerformanceA few weeks ago, we held a CXO event named Advanced Insight Executive Breakfast at Shangri-La Hotel, Jakarta, in 2 […]
Business4 Ways Chatbot Can Improve Your Digital MarketingBack in years ago, the idea of artificial intelligence was reserved for science fiction movies. But today, artificial intelligence is […]
Business5 Hacks to Create Chatbot Buttons that People Love to ClickButton-based menus are a popular trend at the moment in chatbot UI/UX. This buttons feature are particularly useful for the […]
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