As technology becomes bigger and smarter, today, conversational AI for business operations is a growing trend that can help them improve their customer experience. There are many chatbots used on websites, social platforms, and messaging apps. With that being said, chatbot technology and solutions would become an important part, especially in the FMCG and Retail world. Business leaders should be aware of this trend and understand how chatbots can improve their business, especially for customer service and engagement. Based on Hubspot's study, 71% of people are willing to get assistance from messaging apps. They want quick solutions to their problems, and chatbots allow faster response time to customer queries.
We want to invite you as the FMCG and Retail industry's business leaders to learn more and discuss the importance of chatbots in transforming business performance with our speakers from FMCG, Retail, and Agency.
Event Date
📅 Tuesday, 20 April 2021
🕙 10.00 - 11.30 (UTC+7)
📍 From anywhere you are
*We will send the link zoom through your email after registration
Agenda & Speakers
*The panel discussion will be moderator by: Aditya Hadi Pratama - Senior Writer, Tech in Asia
What's in it for You
- Gain insights on the next wave of innovation in the FMCG and Retail industry.
- Learn tips about digital transformation and how FMCG and Retail industry players can adapt to the change amidst pandemic and post-pandemic.
- Learn about how to build a competitive advantage and drive sustainable growth with conversational AI solutions.
- Find out about how to leverage conversational AI to enhance customer engagement and make your business future-ready.
- Discover more insights about how to improve workflows to empower the employee to work smarter for greater efficiencies.
